Mariposa Policies

Appointment Policies at Mariposa Medical Aesthetics and Wellness Spa

To maximize your treatment experience, we encourage punctuality. Arrivals more than 10 minutes late may necessitate a reschedule, to ensure comprehensive treatment within your scheduled session. For specifics on associated fees, refer to our detailed cancellation terms.

Rescheduling and Absence Policy

Mariposa Medical Aesthetics and Wellness Spa upholds a 48-hour Rescheduling and Absence Policy. This policy is crucial for efficient scheduling and honoring our professionals’ time. A fee will be automatically charged to your registered credit card for any no-shows or cancellations within this 48-hour window:

Medical and Injection Services:

– Up to 15 minutes: $50

– 30 to 59 minutes: $100

– 60 minutes or more: $150

Skin Care Services:

– Consultations: $30

– Any Skin Care Treatment: $50

Should a client fail to attend or cancel late three times, they will need to pay in full when booking future services. This prepaid amount is non-refundable if the policy is breached. However, if rescheduling is done before 48 hours of the appointment, the amount can be used for subsequent services at our spa.

Our professionals are in high demand, often booked weeks or months in advance, with a significant waitlist. Short-notice cancellations prevent us from filling these slots. Your adherence to this policy is greatly appreciated and helps us maintain top-tier service for all our clients and values our team’s commitment.

By booking an appointment, you agree to our rescheduling and absence terms.

Refund Policy

Services rendered are non-refundable due to the subjective nature of aesthetic outcomes. Desired results are not guaranteed, and clients are liable for any additional treatments needed.

Product Sales: All sales are final, with no refunds. Defective products can be exchanged for the same item within 14 days of purchase.

Gift Certificates: No refunds on gift certificate purchases.

Child Safety and Relaxation Policy

While we adore young ones, for their safety and the relaxation of all clients, we request arranging child care during your appointment.

Animal Policy

We appreciate your love for pets, but please leave them at home during your visit. Only service animals are permitted. If you arrive with a non-service pet, we’ll kindly ask you to take them back home.

We thank you for your understanding and cooperation, ensuring a pleasant experience for all our guests.

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